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FAQ's   

 
         
                                        Frequently asked questions:
 
  1. All the stitches of my design are suddenly gone.
     
  2. I知 confused by all these punching lines on the screen. What can I do ?
     
  3. There are no designs in the data administration, but I知 sure that the directory is not empty. 
     
  4. I知 the owner of a BasePac, but I would like to test the features of the other options. Is this possible ?
     
  5. All of a sudden functions are missing, which have been available before. What was the mistake ?
     
  6. Is it possible to make exactly horizontal or vertical inputs, for example when punching or drawing ?
     
  7. I have selected a stitch in the stitch mode and want to input a machine function.
    But they are all displayed in grey. What can I do ?

     
  8. I see a bunch of block markers on the screen, but in the block selection there is only one block.
    What is the reason ?

 

All the stitches of my design are suddenly gone.

You pressed the F- key by mistake and so you faded out the stitches. Press the F2 key again or click in the Display menu to stitches off and disable this feature.

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I知 confused by all these punching lines on the screen. What can I do ?

Switch in the Display menu the Coordinates off. After that only the current automatic is visible. You can also use the shortcut F3 for this feature.

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There are no designs in the data administration, but I知 sure that the directory is not empty.

Your search-function is active, and no design of the current directory matches to the search conditions. You can see that the search-button is framed in red and in the title of the search-window the entry <search active> is displayed. Click to the search-button and deactivate the switch search active

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I知 the owner of a BasePac, but I would like to test the features of the other options. Is this possible ?

Please contact your local agent and ask for a Demo-Version. With this version you can use all Options for a certain time. 

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All of a sudden functions are missing, which have been available before. What was the mistake ?

Check in the Settings menu under Standard settings Activate Options if the Option belonging to the missing functions is still activated. If not, please enter the respective password. 

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Is it possible to make exactly horizontal or vertical inputs, for example when punching or drawing ?

Keep the 1-key pressed while punching or drawing.

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I have selected a stitch in the stitch mode and want to input a machine function. But they are all displayed in grey. What can I do ?

Obviously the stitch is situated inside of a punch automatic or a monogramming-letter. You can see that best, if you work even with stitches always in the coordinate mode. If you want to insert a machine function at this position, you have to transform the coordinates to stitches first. This is done in the module mode with the respective function in the Edit menu. Caution: This function is irreversible, i.e. the design can not be edited as a punching or monogramming design after that. So save a copy of the design first, before you transform coordinates.  

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I see a bunch of block markers on the screen, but in the block selection there is only one block. What is the reason ?

The blocks are grouped together. Select the block in the module mode and choose the function break group in the Block menu. Now all blocks are displayed in the block selection.

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